Intellectual Point

Cisco Administering Webex Contact Center

Learning Objectives

Intellectual Point

Webex Contact Center

Intellectual Point

Routing flows and operations

Intellectual Point

Advanced call center features

Prerequisite & Who should attend

The prerequisites for this course are:

Each attendee must have a PC/laptop with audio/video capability. SHOULD have a basic understanding of inbound call-handling in a Call Center SHOULD have familiarity with applications and services available in the Cloud

Who should attend:

Administrators DevOPs teams Operations managers Contact center solution and training specialists Support/Quality teams Webex Partner systems engineers Anyone with Day-2 responsibilities for Webex Contact Center

Register For Class




July: 2024 22, 23, 24, 25 - 10 AM - 6 PM (EDT) (GTR: Guaranteed to Run) In-Person & Virtual Register
August: 2024 26, 27, 28, 29 - 10 AM - 6 PM (EDT) (GTR: Guaranteed to Run) In-Person & Virtual Register

Private Team Training

Enrolling at least 3 people in this course? Consider bringing this (or any course that can be custom designed) to your preferred location as a private team training

For details, call 703-554-3827


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Automation with Python Course at Intellectual Point Includes:
  • Live instructor-led training in modern classrooms
  • A thorough review of Automation with Python
  • Hands-on labs with computer hardware and software
  • 100% latest material and all practice questions
  • Confidence building hands-on training
  • Authorized Pearson VUE testing at the same location to help you complete your exam*
  • Study material, notes, videos, and practice questions included in the course price

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