Administering Cisco Contact Center Enterprise 1.0
Learning Objectives
Understand
UCCE solution call flow and routing
Practice
Routine contact center management
Use
Administrative tools for adds, moves, changes
Prerequisite & Who should attend
The prerequisites for this course are:
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Automation with Python Course at Intellectual Point Includes:
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- A thorough review of Automation with Python
- Hands-on labs with computer hardware and software
- 100% latest material and all practice questions
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