Careers

Position Overview

Intellectual Point is seeking a highly motivated and enthusiastic Social Media Specialist to join our marketing team. This position offers long-term career growth with an established leader in the corporate training space. The primary responsibility for the Copywriter/Social Media Specialist is to craft content for our website and blog that is optimized for search results. You will work directly with the Director of Marketing and assist with and execute against a strategy intended to meet and exceed goals and objectives. You’ll also write feature articles about our partner brands, course offerings, industry trends, successful graduates, and instructors, as well as copy for email, social advertising, landing pages, direct response ads, and other traditional advertising. A successful candidate will be a strong writer with a proven track record, will understand how to write effectively for a variety of audiences, is passionate about results and improvement, knows how to research, and understands the balance between technically strong writing and creating an emotional connection with the reader.

Duties & Responsibilities

• Work closely with members of the content marketing and creative teams to write compelling stories for multiple platforms for the purpose of driving IP’s marketing campaigns. This may include writing SEO copy (including meta descriptions, alt tags, open graph tags, etc), website and blog copy (including H1, H2, and CTA copy), email copy (including subject lines, pre-headers, and CTAs), YouTube titles and descriptions that are optimized for search, and Facebook and Instagram ad copy.
• Manage all steps from conceptualizing, writing, editing, and proof reading marketing collateral primarily for digital platforms but may include newsletters, print, press releases and other marketing materials.
• Gather critical information from internal and external sources to ensure accuracies in your writing.
• Interview IP clients and students effectively and efficiently in order to get the information you need to write compelling copy.
• Results from your work will include increased search ranking for targeted keywords and keyword phrases, click-through rates, open rates (email), and scroll depth.
• Be able to write effective and compelling press releases regarding partnerships, client success stories, awards and recognition and other newsworthy items.
• Be able to contribute to writing proposals in response to RFPs and RFIs

Skills / Functional Competencies

• Bachelor’s Degree.
• Write effective SEO copy (including meta descriptions, alt tags, etc.) for websites and blogs.
• Write engaging copy for websites, blogs, social media channels, email, etc.
• Write effective headlines (blogs and landing pages), subject lines and preheader copy (email), and CTAs that drive results.
• Line edit and story edit your own work.
• Optimize video titles and descriptions for YouTube search.
• Work with internal team members, agency partners, and other vendors.
• An insatiable curiosity about your craft.
• Driven to improve both personal skills and performance results.
• Collaborate with Director of Marketing and our Social Media Team and members of our SEO consulting firm on a SEO content plan that drives business goals and objectives.
• Identify areas of opportunity based search trends as well as IP’s current organic search performance.
• Utilize Microsoft Office Suite, Google Analytics, Brightedge (a plus).
• Firm grasp of the English language, Strong verbal communication skills.
• Efficient, Attention to detail, Meet deadlines.
• Work in a fast-paced environment where things can change quickly

Knowledge, Skills & Abilities

• Bachelor’s Degree (preferably in journalism or marketing) required.
• Minimum 2-3 years of experience in copywriting for blogs, websites, and digital channels (preferably at an advertising agency) strongly preferred.
• Experienced marketer with a proven track record of writing SEO copy that performs at a high level.

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Position Overview

Intellectual Point is seeking a highly motivated and enthusiastic Sr. Account Executive to join our sales team. This position offers long-term career growth with an established leader in the corporate training space. This is an exciting opportunity to become part of a forwardthinking sales organization that is focused on aggressively driving new business and establishing solid relationships within our existing accounts.

The Account Executive is an individual who has proven experience selling products or services related to IT trainings, workforce development services, or consulting services in person and via the phone. This sales professional will have demonstrated success in transactional sales in the Federal Government and Commercial Sector. The ideal candidate will be a high energy, positive person with strong consultative sales skills, who will be able to find opportunities around IT trainings, IT certifications and workforce development services and be able to register students in publicallyoffered, Open Enrollment Training Classes. The Sales Representative will sell a wide range of classroombased trainings, workforce development services and cyber security consulting services. This sales professional will be comfortable with a role that requires flexibility, creativity and change – but that also requires careful assessment and documentation of ‘what works’ – and a willingness to repeat and hone these best practices with consistency and attention to detail. This is an exciting role with opportunity for long term growth and financially lucrative career at Intellectual Point.

Experience and Skills Required

• 5+ years successful inside and/or field sales experience; corporate training experience a plus
• Independent, self-motivated, and success-driven, yet able to take direction
• Excellent verbal and written communication skills
• Solid outbound telesales experience. Knowledge of outbound calling, cold calling necessary.
• Good working knowledge of using CRM tool like Salesforce.com
• Candidates must understand the agency workforce development and compliance initiatives including DoD 8570.1 M framework, NIST NICE framework, etc. and be able to map the course offerings to those agency mandates.
• Candidates will need to be comfortable selling trainings and workforce development and consulting services at all levels of an organization
• Consistently exceeding monthly sales goals, attaining daily productivity metrics and developing a strong pipeline.
• Tenacious in building new business relationships while securing customer loyalty
• Information Technology knowledge/experience required. IT/Business Training Industry experience preferred
• Detail-orientation and excellent problem-solving skills. Strong computer skills including Microsoft Office.
• Knowledge of social networking using Twitter, Facebook, and LinkedIn
• Strong knowledge of target prospecting, handling objections, and consistent and thorough follow-up required.
• Be able to lead in a consultative approach and understanding the customer needsQualifications & Skills

Responsibilities

• Target new and existing customers via the telephone and in-person to sell a wide range of IT training, certifications and workforce related products and services networking, project management and data analytics. Primarily around cyber security, cloud computing
• Manage, maintain and grow a territory that has been developed over the last several years in the training industry.
• Learn the workforce development course offerings from our partners such as CompTIA, EC Council, AWS, Peoplecert, ISACA, ISC2, Cisco, Splunk, Azure, Tableau, RMF etc.
• Develop and cultivate sales leads from new and existing contacts using the telephone and email communications.
• Aggressively drive new business and establish slid relationships within the existing accounts.
• Employ a consultative selling approach while maintaining established metrics for performance standards in overall activity and quota achievement.
• Develop a target list and develop new customers – must be a sales hunter and experienced relationship manager creating new revenue streams within existing accounts as well as new accounts.
• Achieve assigned quota for both number of students registering for Intellectual Point courses as well as program sales within a territory.
• Develop and maintain key decision maker relationships within the accounts.(Commercial and Government)
• Ability to position training services under GSA schedule 70, MOBIS and other contracts to government agencies.
• Understanding of the DoD 8570.1 and 8140 Information Assurance Baseline Cyber Security Requirements and position IP offerings to the appropriate workforce development folks to ensure compliance.
• Outreach to the Veteran Community to help veterans enroll for appropriate Intellectual Point vocational courses and programs using the Post 911 GI Bills and other Veteran Educational Assistance Programs.
• Attend tradeshow and strategic events like AFC A, DoD IIS to help grow customer awareness and sales growth.
• Accurately provide monthly forecasts against bookings, revenue, and margin goals.
• Expand share of market and revenue with existing and prospective clients by asking probing questions designed to identify their needs and requirements with the goal or capturing more registrations per call.
• Solid experience in outbound telesales to genera e new opportunities
• Respond to incoming inquiries by providing accurate program information
• Maintain relationships and close registrations with new prospects and current and former students
• Qualify opportunities for corporate private training and solid follow up
• Outreach to corporate clients, System Integrators, DoD contractors & Staffing agencies looking for on-site, instructor led and/or remote/ virtual trainings for their workforce as well staff augmentation and professional services around Splunk, Cyber Security, Cloud Migration, Risk Assessment, Continuous Monitoring etc.
• Determine the needs of the student and make appropriate recommendations
• Record accurate information of customer interactions in Salesforce.
• Identify potential lead lists and call prospects to generate new class registrations
• Utilize social media including Twitter, Facebook, and LinkedIn to generate brand awareness and new business.
• Participate in meetups and other events to collect and work leads.
• Target new and existing customers via the telephone and inperson to sell a wide range of IT training, certifications and workforce related products and services primarily around Cyber Security, Cloud Computing, ITIL, Networking, Data Analytics, DevOps, Project Management, Agile/Scrum and other emerging areas.
• Develop and cultivate sales leads from new and existing contacts using the telephone and email communications.
• Aggressively drive new business and establish slid relationships within the existing accounts.

Salary, Commissions & Benefits

• Attractive base pay + lucrative commissions based on your sales experience and ability to find and close deals.
• Lucrative Bonus structure for top producer exceeding realistic annual goals
• Attractive Health Benefits + Vacation. Flexibility to work from home and Flex Time
• Performance based attractive perks such as fully paid vacation at an exotic location upon exceeding sales goals.
• Solid accelerators in the commission plan to double the commissions once the realistic target goal is reached.

Position Overview

The front desk Receptionist is the face and voice of the office providing a welcoming experience for internal and external clients. The ideal candidate for this role is an experienced multi-tasker who can handle incoming calls and partner with shared services teams to support various internal needs. Successful candidate will have a customer service oriented outlook as well as excellent organizational and verbal/written communication skills, topped off by a polished, professional image.

Experience and Skills Required

• Operate the reception desk, greet visitors, and assist with maintaining the office environment
• Handle incoming calls in a prompt and professional manner
• Accept deliveries, sort mail, and maintain office contact list
• Maintain office environment to ensure clean and organized appearances at all times
• Order office supplies as needed
• Handle projects as assigned
• Provide administrative support to shared services team
• 1-2 years’ experience in an office environment
• Outstanding organizational and communication skills, both written and verbal

Salary, Commissions & Benefits

• Attractive base pay
• Attractive Health Benefits + Vacation
• Flexibility to work from home and flex time
• Performance based perks such as a fully paid vacation at an exotic location upon exceeding sales goals

Job Description

Student Success Advisor at Intellectual Point

Intellectual Point is seeking an innovative, detail-oriented Student Success Advisor to join our membership team. This position offers long-term career growth with an established leader in the corporate training space. 

The primary responsibility for the Student Success Advisor is to manage student attrition through proactive, reactive, comprehensive, and exceptional customer service. This position is the critical first line of defense in executing top quality service for our students. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners.

Job Responsibilities: 

• Manage student retention through providing proactive, reactive, comprehensive, and exceptional customer service 
• Assist with student on-boarding as well as conducting immediate Welcome Calls with students upon enrollment 
• Troubleshoot student support issues and coordinate solutions 
• Advise students to register for appropriate courses and follow up with leads. 
• Accountable for student retention 
• Communicate effectively both orally and in writing 
• Using a strategic engagement plan that involves a strong presence of phone strategy cultivating strong relationships with students 
• Make outbound calls to prospective students who have expressed an interest in attending Intellectual Point 
• Audits and monitors student progress, and provides counseling to support timely student program completion 
• Serves as the primary point of contact for enrolled students in support of their student experience. Responds to student inquiries via email, in-person and via phone 

Knowledge, Skills & Abilities 

• The ideal candidate has a passion for building and maintaining relationships with their team and the students 
• Flexibility to work scheduled evening or weekend hours, 2-3 times a week, to support students during peak evening and weekend times 
• Enthusiasm and the ability to thrive in an atmosphere of constant change 
• Knowledge and implementation of best practices and benchmarking strategies to ensure effectiveness with an emphasis on research, assessment and data-informed decision making 
• Ability to work and contribute in a team environment 
• Excellent attention to detail with strong ability to prioritize and multi-task in a fast-paced, high-pressure environment 
• Minimum 2 years’ experience working in a service-oriented, customer support or related field 
• Outstanding interpersonal and customer service skills 
• Excellent computer skills (Microsoft Office, inclusive of Word, Excel, PowerPoint) 
• Experience with SalesForce 
• Strong organizational skills 
• Help manage the Digital Natives Meetup coordination with speakers, location and event setup 
• Be a team player, help work and attend all the Digital Natives Meetup events 
• Be available to help students on the weekends 
• Bachelor’s Degree 

Salary, Commissions & Benefits 

• Attractive base pay 
• Attractive Health Benefits + Vacation 
• Performance-based perks, such as a fully paid vacation at an exotic location upon exceeding sales goals. 

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Submit Your Resume

The Office Manager/Executive Assistant is a key to make the office function at peak performance. The ideal candidate for this role is an experienced multi-tasker who can handle many tasks to support various internal needs while providing the best service to our students. The successful candidate will have a customer service oriented outlook as well as excellent organizational and verbal/written communication skills, topped off by a polished, professional image. This position is full-time and requires weekend availability. 

Experience and Skills Required:

• Assist the CEO and CFO with daily tasks
• Follow up with student roster
• Support students’ needs and promote their success
• Responsible for logistics; for each class organize the food requests and order it, give access to students to different websites and class needs, order books before class starts and be sure they get them, find new locations for training as needed, manage attendance and Certificate of Completions
• Coordinate Meetings with partners and corporate events
• Communicate verbally and in writing to answer inquiries and provide information
• Organize and assist with internal and external marketing events
• Follow up with students to ensure they have what they need and are ready for the test after class finishes
• Back up proctors for test center when needed
• Must work Saturday and Sunday – Tuesday and Wednesday off
• Hours will flex 8-12 and 4-8 with a break in the middle per day
• No work from home
• Handle incoming calls in a prompt and professional manner
• Maintain the office environment to ensure clean and organized appearances at all times
• Handle projects as assigned
• Provide administrative support to the shared services team
• 4-year college degree
• 1-2 years’ experience in an office environment
• Outstanding organizational and communication skills, both written and verbal

Salary, Commissions & Benefits

• Attractive base pay
• Attractive Health Benefits + Vacation
• Performance-based perks

Please send a copy of your resume to: contact@intellectualpoint.com

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Intellectual Point is seeking a highly motivated and enthusiastic Proctor/IT Support to join our team. This position offers long-term career growth with an established leader in the corporate & government training space. This is an exciting opportunity to become part of a forward-thinking organization that is focused on providing quality service and top-notch training in fields such as Cyber Security, Project Management, Networking, etc. This position is full-time and requires weekend availability.

Experience and Skills Required: 

• Full-time proctor – If you already have experience proctoring that is a plus
• Administer PearsonVUE, CLEP, PSI, Kryterion and other required tests
• Verify identity, process log, and sign-in sheets and admit test candidates
• Capture and process information of walk-in test candidates
• Process test taker’s data and admit the candidates to the secure testing room
• Monitor students and candidates taking the tests and enforce required policies firmly & courteously
• Maintain required records in the filing system
• Answer telephones from clients and test-takers seeking information on training & testing, etc.
• Communicate courteously with students, potential clients, and general public
• Receive, receipt, and deposit monies for testing & training
• Maintain and communicate the training and testing schedules
• Send out emails to potential clients informing them about upcoming training
• Prepare and manage correspondence, reports, and documents
• Help maintain office systems, test systems
• Assist with student outreach, business development, and lead capture and follow-up
• Must work Saturday and Sunday – Wednesday & Thursday off
• Hours are 9-6
• Provide IT Support (Setting up labs, Setting up employee laptops, manage software updates, and other IT Technical help as needed)
• No work from home
• 4-year college degree
• 1-2 years’ experience in an office environment
• Outstanding organizational and communication skills, both written and verbal

Salary, Commissions & Benefits

• Attractive base pay
• Attractive Health Benefits + Vacation
• Performance-based perks

Please send a copy of your resume to: contact@intellectualpoint.com

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Sales Representative

Intellectual Point is seeking a highly motivated and enthusiastic Outbound Sales Representative/ Inside Sales Representative to join our team. This position will focus on Outbound sales to prospects and customers to sell our classes and services. They will be responsible for meetings daily, weekly, monthly, on key performance indicators (KPIs). An outbound sales representative has a simple goal: convert leads to sales. This position also is responsible for inside sales to help with walk-in students, cold calling, lead generation tools, and other methods to create new leads and ensure a smooth sales process. We are looking for a motivated and well-spoken sales representative to join our team!

Inside Sales Representative – Cold Calling Qualifications:

• Bachelor’s Degree in business or related field.

• 0 to 2 years of experience in a professional B2B sales environment.

• Must be goal-oriented, self-motivated, and have a desire to be a part of a growing team that is energetic, talented, and competitive.

• Possess strong verbal and written communication skills.

• Ability to effectively communicate with our customers in a professional manner.

• Display active listening skills, strong attention to detail, and well organized.

• Experience with Microsoft Office (including Excel, PowerPoint, and Word).

Inside Sales Representative – Cold Calling:

• Team selling environment with Account Executives to book Course enrollments within existing accounts.

• Generate qualified leads by making outbound B2B calls to prospective customers.

• Promote assigned Intellectual Point campaigns and special offers.

• Receive and respond to incoming customer calls and emails.

• Obtain all necessary information from the customer to further the sales process.

• Make document calls in the CRM system to track and manage sales leads.

• Deliver a high-volume of activities in all formats, as described above, on a daily basis. Participate in sales and Intellectual Point training to sharpen your professional knowledge, skills, and abilities.

• Make outbound customer calls to promote and sell classes.

• Create, maintain, and update the database of customers with complete information and emails.

• Consolidate existing customer base while building a new customer base.

• Record outbound call history and customer response in detail.

• Ensure customer follow-up all the time.

• Send or email product literature, brochures, catalogs, and other campaign material.

• Monitor competitors’ products or services and create selling strategies for their own products or services.

• Handle customer needs and requirements.

• Respond to customer inquiries and resolve.

• Refer customers’ needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.

• Assist and support sales, marketing, or other departments in handling customer requests and needs

Submit Your Resume

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Technical Resume Writer

Intellectual Point is seeking a highly motivated and enthusiastic technical Resume Writer to join our team. This position offers professional Resume, LinkedIn, and Interview Preparation services with an emphasis on understanding the career motivations and achievements of every client. They will deliver personalized updates, revisions, and industry advice strategically building an improved professional image for Intellectual Point clients. We pride ourselves in professional, stylish resumes, CVs, cover letters, and LinkedIn profiles, and in doing all we can to ensure client satisfaction.

Responsibilities

• Help clients fix their technical resumes once they complete their certifications. Look at job requirements and see if any current clients qualify and help them apply.
• Listen to client career goals and professional situations to write/edit professional technical resumes, or LinkedIn profiles based on experience with recruiting, hiring managers, or industry knowledge
• Assess strategic solutions, and provide advice through personalized phone consultations
• Provide a professional level technical resume reformatting, grammatical corrections, and targeted content ensuring accuracy and strategic phrasing of responsibilities and accomplishments
• Facilitate mock interviews via phone or video conferencing, critique clients’ answers to common interview questions, and provide advice from industry knowledge/experience

Minimum Qualifications

• People applying should be proficient at writing IT resumes specific to Help Desk, Cyber Security, Cloud Computing, Data Analytics etc. We do not need generic resume writers. We need writers who understand technical jargon and are able to craft resumes for IT jobs. IT IS A MUST.
• All applicants need to send a link or a zip file to a few samples from the portfolio of the IT resumes they have crafted for applicants for IT jobs.
• Minimum 1+ years of Recruiting or Sourcing experience from a Recruiting Agency or In-house
• Minimum 1+ years performing interviews, and qualifying resumes for a defined industry
• Proficient with MS Word and Linkedin.com and/or other professional profiles
• Consultative communication skills: active listener with a focus on customer service and the ability to anticipate clients’ needs
• Detail-oriented with spelling/grammatical errors and proficient with content writing

Preferred Qualifications (but not necessary)

• Bachelors Degree from a 4 year accredited university
• Credentials related to HR/Recruiting (PHR, LinkedIn Certification, Resume Writing Certifications etc.)
• Experience recruiting for at least 1 defined industry (Sales, Engineering, IT, etc,)

Apply Today!

Intellectual Point is seeking a part-time on-screen video presentation specialist. This new team member will be the face and voice of our video marketing campaigns. The video talent will convey, in a compelling fashion, the value and quality of Intellectual Point’s educational programs. 

The On-screen Video Talent will endeavor to further our companies’ products, services, and culture in support of strategic marketing initiatives. He/she will deliver scripted narration in live and recorded video as well as provide voiceovers for step-by-step instructional and marketing videos. This position will require availability in our Sterling, VA office 8-12 days per month. 

A reel of on-screen work as well as a resume outlining other relevant speaking engagements required. 

Experience and Skills Required 

• The on-screen video production experience, public speaking, theater productions. 
• Cross-functional collaboration with video and content creation teams. 
• Ability to deliver scripted and unscripted presentations and voice-over for videos between 30 seconds and 30 minutes. 
• Energetic, up-beat, personable, and compelling delivery style with knowledge of Information Technology and the ability to speak confidently in industry terms. 
• Understand Cyber Security or have an interest in learning more about it. 
• Ability to record voice-over content from remote locations. 

Salary, Commissions & Benefits 

• Attractive per-project hourly rate. 
• Opportunity to showcase talents. 
• Experience developing professional reel. 

Job Types: Full-time, Part-time 

• Schedule: Typically Monday to Friday, some after-hours or weekend work may be required. 
• Must be based in VA/DC/MD area 

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Veteran Placement Specialist at Intellectual Point

Intellectual Point is seeking a highly motivated and enthusiastic Veteran Placement Specialist to join our Job Placement team. This position offers long-term career growth with an established leader in the corporate training space. This is an exciting opportunity to become part of a forward-thinking technical and sales organization that is focused on building new technical capabilities and driving new business and establishing solid relationships within our existing accounts. The Job Placement Specialist will work closely with students to seek employment opportunities that align with their program of study to achieve their professional goals. This position will specialize in increasing the veteran’s success metrics in relation to student job placement. 

Job Responsibilities 

• Interview and evaluate veterans and job seekers to connect them with meaningful employment, job placement and internship opportunities.
• Conduct one-on-one and group screenings with veterans for job and training opportunities across the various pathways such as DevOps, Cyber Warrior, Cloud Architect, System Admin, Network Admin and Help Desk.
• Initiate and maintain ongoing personal contacts with a variety of businesses, local chambers, workforce partners, and other industry representatives to promote the value of training and employing students/alum who have been educated through Intellectual Point.
• Generate cutting-edge job leads and market intelligence that align with Intellectual Point Veteran VET TEC and other programs and labor market trends.
• Analyze and interpret current and emerging labor market research to proactively seek and connect with business leaders and potential workforce partners to promote the high-quality, industry-ready certified veteran workforce available from Intellectual Point.
• Collect data from potential employers regarding their talent acquisition needs. Compile detailed job responsibilities and required knowledge/skills/experience being sought.
• Upload and maintain current job opportunities on an online job posting system. Remove closed opportunities in a timely manner.
• Match employment opportunities/job orders with well-matched student and veteran applicants.
• Develop, grow, and maintain new and ongoing workforce partnerships using a variety of communication strategies (including direct cold calls and LinkedIn) to gain partnerships and alliances with staffing companies, federal system integrators and government agencies.
• Maintain constant outreach to the veterans and keep accurate job placement and tracking records. Collect meaningful employment offer letter from the veterans that are placed and ensure you collect the completed meaningful employment form from the veterans in a timely manner.
• Assist veterans and students in the use of resources and technology for job search activities. Provide any necessary follow-up and/or periodic check-ins with students who have been placed into jobs to ensure engagement and persistence.
• Provide on-the-ground and virtual outreach to community partners for targeted sourcing and recruitment events.
• Host virtual and in-person veteran-focused recruitment events and manage screening and interviews. Track effectiveness of recruitment strategies.
• Work collaboratively with various on-campus training resource programs. Perform other related duties as assigned or requested.

Qualifications 

Bachelor’s degree from a recognized college or university preferably with a major in business administration, public administration, educational administration, student services administration, adult education, or closely related field AND two years of full-time, paid professional-level experience in related duties and responsibilities.

Abilities/Skills 

Detail-oriented and able to work under pressure. Excellent organizational skills managing multiple tasks and projects in a timely manner. Enthusiastic, creative, and capable of functioning effectively in a professional work setting with various levels of staff and/or from diverse backgrounds. Ability to be flexible, versatile, open-minded, and tolerant in a changing work environment. Able to deal tactfully and courteously with Veteran and military service personnel. Able to work independently and collaboratively. Capable of working in a performance-based system driven to meet targets and outcomes.

Benefits 

• Attractive base pay 
• Attractive Health Benefits + Vacation 
• Performance-based perks 

How To Apply: 

• Please send your CV, a cover letter when applying to contact@intellectualpoint.com

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Technical Content Creator/ Test Item Writer

Do you love English language and appreciate the written word? Does helping students and professionals prove their knowledge or getting certified feel like fulfilling work? Are you a subject matter expert in IT & Cyber Security and are comfortable working independently but contributing to the success of a team? Do you like to write and have some experience in education, tutoring, or IT training? Do you have an undergraduate or graduate degree in writing or journalism and want to transition to education? If you answered yes to all those questions, this job role in assessment writing might be right for you.

We are looking for a Subject Matter Expert Online Content Creator / Test Item Writer to help us write knowledge assessment test questions for certification tests as well as develop and implement our content strategy. You will either work with subject matter experts to gather the information you need, or you are a subject matter expert in your own right. Using learning standards and curriculum for standard certification exams such as CompTIA Security+, CySA+, AWS, CCNA, CEH etc., you will help us create original knowledge assessment questions and integrate them into existing learning management systems. For each test question you write, you will provide rationale and documentation support as validation and a detailed explanation. You will monitor and assess the outcomes of the published material to improve the subject matter content in our LMS and on our website. The ideal candidate has excellent writing and editing skills and possesses technical knowledge in IT & Cyber Security. This job includes writing not just test questions but also articles/blogs/publications based on our readers’ interests and thus developing valuable content for our audience.

Responsibilities

• Developing, writing and evaluating sample exam questions for tests such as CompTIA Security+, CySA+, Linux+, CASP+, CEH, AWS, CCNA and others.
• Create effective digital content, test items and practice test questions aligned with our content strategy.
• Keep our website visitors informed by regularly posting fresh and engaging material, videos and blogs.
• Research, Collect and analyze data and use the results to improve our online content.
• Create educational and entertaining video training content, marketing content including webinars, game shows, YouTube pieces for building a professional social media presence.
• Define topics by keeping track of published stories and noting subjects that generate the most web traffic.
• Keep up to date with the industry trends and news to adjust the messages to our audience accordingly.
• Edit the created content before posting it to ensure consistency and high-quality.

Qualifications:

• Experience with IT concepts, cyber security concepts and technical writing.
• Knowledge of cybersecurity and cyber defense, focusing on fundamental IT knowledge and SOC operations.
• Experience in editorial positions for websites and technical articles.
• Experience in generating and editing online content.
• Experience working with social media and blogging is an advantage.
• Knowledge of CMS platforms, SEO, and HTML.
• Excellent writing, editing, and organizational skills.
• Bachelor’s degree in journalism, English, or an editorial background is preferred.
• Strong English reading and writing skills.
• Experience with communicating with audiences using written materials.
• Knowledge of cybersecurity and cyber operations and emerging trends.
• Ability to write original, realistic, clear sentence stems, answers, and distractors covering various topics.
• You need to enjoy writing and find satisfaction in crafting clear sentences and challenging questions.
• Writing and editing skills and a willingness to learn how to structure questions to support learners.
• Industry certifications such as CompTIA Security+, CySA+, CEH, CCNA, CISSP preferred.
• Enthusiastic, creative, and capable of functioning effectively in a professional work setting.

Abilities/Skills

Detail-oriented and able to work under pressure. Excellent organizational skills managing multiple tasks and projects in a timely manner. Enthusiastic, creative, and capable of functioning effectively in a professional work setting with various levels of staff and/or from diverse backgrounds. The ideal candidate has excellent writing and editing skills and possesses technical knowledge in IT & Cyber Security. This job includes writing not just test questions but also articles/blogs/publications based on our readers’ interests and thus developing valuable content for our audience. Ability to be flexible, versatile, open-minded, and tolerant in a changing work environment. Able to deal tactfully and courteously with Veteran and military service personnel. Able to work independently and collaboratively. Capable of working in a performance-based system driven to meet targets and outcomes.

Benefits

• Medical, dental, and vision insurance – eligible within 90 days after date of hire.
• Paid vacation, sick time, and eight paid federal holidays
• Access to free training and classes after 90 days of employment.
• Salary range: $50,000-$80,000, based on experience.

How To Apply:

Please email a copy of your resume and cover letter to contact@intellectualpoint.com Please attach some of your writing samples such as test items, professionally published articles, blogs etc. that will demonstrate your writing ability.

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Intellectual Point is at the forefront of digital reinvention, helping clients reimagine how they serve their connected customers and operate enterprises. We’re looking for an experienced artificial intelligence engineer to join the revolution, using deep learning, neuro-linguistic programming (NLP), computer vision, chatbots, and robotics to help us improve various business outcomes and drive innovation. The engineer will join a multidisciplinary team helping to shape our AI strategy and showcasing the potential for AI through early-stage solutions. This is an excellent opportunity to take advantage of emerging trends and technologies and make a real-world difference.

As a Responsible AI Solution Engineer at Intellectual Point, you will play a crucial role in driving the success of our sales and customer implementation processes. In this role, you will collaborate closely with the technical and sales team to deliver effective demos, craft tailored solutions, and provide sales enablement support.  In this role, you will serve as a technical expert and trusted advisor, bridging the gap between our visionary solution capabilities and the customer’s unique challenges. You will contribute to the growth of our business by providing technical guidance, building solution demos, conducting product demonstrations, and collaborating with both sales and technical teams. Your ability to communicate complex technical concepts clearly and concisely will be instrumental in conveying the value proposition of our AI Solutions to a diverse range of stakeholders, including executives, data scientists, and compliance officers. Through your work, you will drive the adoption of Generative AI and ML at scale, ensuring organizations can leverage the power of artificial intelligence while maintaining trust and compliance with applicable regulations and guidelines.

Objectives of this role:

• Manage and direct processes and R&D (research and development) to meet the needs of our Artificial Intelligence (AI), ML, Generative AI strategy.
• Understand company and client challenges and how integrating AI capabilities can help lead to full stack solutions integrating hardware and software.
• Analyze and explain AI and machine learning (ML) solutions making use of Computer Vision, Natural Language Processing, Generative AI, Large Language Models while setting and maintaining high ethical standards.
• Research and implement appropriate ML algorithms and tools and create full stack solution architectures and respective solution demos.
• Develop machine learning applications according to requirements.
• Select appropriate datasets and data representation methods.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications and assist in creating solution demonstrations and Proof of Concepts (POCs).
• Run machine learning tests and experiments, perform statistical analysis and fine-tuning using test results, Train and retrain systems when necessary to obtain compelling AI/ML demos.

Responsibilities & Expectations:

• Advise C-suite executives and business leaders on a broad range of technology, strategy, and policy issues associated with AI.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with an advanced engineering team and executive leadership.
• Articulate and document the solutions architecture and lessons learned for each exploration and accelerated incubation.
• Manage a team in conducting assessments of the AI and automation market and competitor landscape.
• Build and support AI solutions for demonstration and arsenal improvement.
• Conduct product demonstrations: Present the capabilities and benefits of our AI solutions stack to technical and non-technical stakeholders, effectively articulating our value proposition and addressing customer concerns.
• Proof of Concept (POC) development: Create and deliver POCs to demonstrate the effectiveness and value of our Generative AI solutions in real-world scenarios, showcasing how our hardware & software stack addresses specific customer challenges.
• Solution design and architecture: Collaborate with customers to analyze their AI governance needs, challenges, and objectives, and develop tailored AI governance solutions that align with their unique needs.
• Sales enablement: create and deliver technical presentations, training sessions, and documentation for the sales team.

Required skills and qualifications:

• Two or more years of experience in applying AI to practical and comprehensive technology solutions.
• Experience with ML, deep learning, TensorFlow, Python, NLP
• Experience in program leadership, governance, and change enablement
• Knowledge of basic algorithms, object-oriented and functional design principles, and best-practice patterns
• Experience in REST API development, NoSQL database design, and RDBMS design and optimizations

Preferred skills and qualifications:

• Experience with innovation accelerators
• Experience with cloud environments
• Experience in AI design and modeling

Location & Remote Culture:

We are a fully distributed company and are comfortable hiring in any location. While this is a remote role and we’re a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Intellectual Point, we value diversity, equity, and inclusion as core principles in our work environment.

Intellectual Point Benefits & Perks:

Salary: Attractive Competitive Salary and benefits commensurate with experience.

Health: We offer health, dental, and vision coverage.

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